The Availity Provider Portal gives you the info, tools and resources you need to support the day-to-day needs of your patients and office. You can still access the old Medicaid Web Portal (MWP) too. If you need help, email Provider Relations.
Call Availity at 1-800-282-4548 Monday through Friday, 8 AM to 8 PM ET (excluding holidays) for help.
Technical issues?Call Availity at 1-800-282-4548 Monday through Friday, 8 AM to 8 PM ET (excluding holidays) for help.
You now have access to a member’s eligibility and benefits in the Provider Portal. Just go to “Patient Registration” to find the Eligibility and Benefits function.
You can review claims payment info and download a PDF of the Explanation of Benefits (EOB). Simply submit a claims status inquiry request. Then, choose “View EOB” from the results page.
You can submit prior authorizations electronically through the Provider Portal. And you can check the status of authorizations you’ve already submitted. Just go to “Patient Registration” to find the Authorizations & Referrals function.
The Provider Portal helps you spend less time on administration. This way, you can focus more on patient care. You get a one-stop portal to quickly perform key functions you do every day.
If your practice already uses Availity, simply contact your administrator to request a username. If you don’t know who your administrator is, call Availity at 1-800-282-4548 for help.
If your practice is new to Availity, you can use the registration link below to set up your account.
Need help registering for Availity? Browse tips, webinars and training to get on board.
